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SLA and Status Page Best Practices for Border Crossing Solutions
Border-crossing compliance is now a real-time problem. A single outage in the eligibility API that powers your checkout can snowball into abandoned carts, denied boardings and regulatory fines. To protect…
Event‑Driven Visa Pipelines: Using Queues to Survive Government API Outages
Government-run visa portals are notorious for unpredictable maintenance windows, rate limits, and sudden policy tweaks. When you sell flights today and submit the visa tomorrow, a 502 from a foreign…
Brazil’s New eVisa for US, Canada, and Australia: How OTAs Should Adapt
Why Brazil’s eVisa Re-Launch Is a Big Deal for OTAs Brazil quietly flipped the switch back to a mandatory electronic visa (eVisa) for citizens of the United States, Canada, and…
Saudi Arabia eVisa for Umrah and Tourism: Rules, Timelines, and Tips for 2025
Saudi Arabia’s eVisa has transformed how pilgrims and leisure travelers enter the Kingdom—and 2025 brings a handful of policy tweaks that every applicant should know. Whether you are planning a…
India eVisa Requirements in 2025: Updated Photo, Passport, and Fee Rules
India welcomed nearly 7 million international visitors on eVisas in 2024 alone, and the Ministry of Home Affairs has doubled-down on digital entry permits for 2025. If you plan to…
B2B Pricing Models for Visa Management Platforms: Pros, Cons, and Benchmarks
The commercial potential of digital visa processing is no longer a nice-to-have. A 2024 IdeaWorksCompany study estimates that compliance-related ancillaries (visas, ETAs and health passes) will top $8.4 billion in…
Customer Support Playbooks for eVisa Issues: Scripts, Macros, and Escalation Paths
Modern travelers expect answers in minutes, not hours—especially when a missing eVisa can derail an entire trip. Yet most airline, OTA, and tour-operator contact centers still treat visa queries as…
Consent and Privacy UX in Visa Applications: Templates That Build Trust and Meet GDPR
Collecting passport scans, itinerary details, and biometric photos is unavoidable when selling visas online. Yet the very information that enables border clearance also triggers the strictest data-protection rules in the…
Data Residency 101 for Travel APIs: Where Your Visa Data Can Legally Live
Visa data may travel the world long before the passenger does – moving from your booking engine to a document-verification service, through payment processors and finally to border-control systems. Each…
What to Do If Your Passport Expires Mid‑Trip—and How It Affects Your eVisa
Imagine landing in Bali only to discover your passport will expire halfway through your surf retreat—or worse, while you’re waiting for a connecting flight home. Few travel setbacks are more…