Category: Travel Technology

The new normal of hopping across the Channel If you last packed a bag for Paris, Dublin or Edinburgh before 2020, you may be in for a surprise. Brexit has…

Why one-week eVisa training matters Customer support teams sit on the front line of every travel brand. A single wrong answer about visa rules can cause a denied boarding, a…

A greener passport to the world Sustainability has moved from a nice-to-have to a core metric across the travel value chain. Airlines publish SAF roadmaps, hotels tout water-saving fixtures, and…

Why the “post-booking” moment matters more than you think A traveler has just clicked the Pay Now button. Flights or tours are confirmed, confirmation e-mail sent—job done, right? Not quite….

International travel is becoming digital-first, and the shift from paper stickers to electronic visas (eVisas) is at the heart of that transformation. Yet many travelers —and even some travel professionals—still…

Airlines around the world lose billions of dollars every year to passenger no-shows. While flexible re-booking policies and dynamic overbooking models mitigate part of the damage, empty seats still translate…

Welcome to the plug-and-play travel era A decade ago, an online travel agency (OTA) could get away with three core systems: a booking engine, a payments gateway, and customer support…

The rise of eVisa upsells Airlines and online travel agencies are under constant pressure to grow ancillary revenue without damaging the customer experience. Over the past three years, one add-on…

The Paper Trail Ends Here “Visa” once evoked mental images of rubber stamps, carbon copy forms, and exhausting queues. In 2025, however, more travelers will apply for entry clearance on…