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Industry 14 Oct 2026 · 4 min read

Thailand's THIM App Is Officially Live: What It Changes for TDAC, OTAs and Airlines

Thailand's Immigration Bureau has officially launched THIM, a second official channel for the TDAC arrival card. What OTAs and airlines should tell passengers, and which unofficial sites to avoid.

A phone outline with a green chip mark beside a paper arrival card
Two official channels. The card is still free. Illustration: SimpleVisa

THIM is the Immigration Bureau's official app (on iOS and Google Play since 1 August 2026). It does not replace TDAC. It is another official way to submit it, within the 3 days before arrival (arrival day included).

This note is for OTAs and airlines selling Thailand. It is not legal advice.

What happened

Thailand's Immigration Bureau has officially launched THIM. According to Nation Thailand and Khaosod, citing the Immigration Bureau, the launch was announced around 1–2 October 2026. The app has been on the stores since 1 August 2026. We found no launch notice on the Immigration Bureau's own site.

The rules have not changed

Every non-Thai national needs a Thailand Digital Arrival Card (TDAC).
Submit it no more than 3 days before arrival, including the arrival day.
TDAC is free.
There are two official channels: the TDAC website and the THIM app.

What THIM does today

Group arrival cards.
Trip management.
KYC identity verification.

The Bureau has announced more features: queue booking, certificate of stay, visa extension, 90-day report and VOA. None of them are live yet. Don't present them to passengers as available.

What OTAs and airlines should do

01

Point passengers to the official channels only. That means TDAC or THIM, never lookalike paid sites. TDAC is free.

02

Time the reminder. Send it 72 hours before arrival.

03

Handle families. Allow group submissions.

04

Update your flows. Add THIM as an accepted official channel in the Thailand arrival-card step of your API or dashboard.

Related: eVisa API for OTAs and airlines, the travel-readiness window for airlines and OTAs, and 5 common electronic visa scams and how to avoid them.

Watch Thailand

Coverage alerts send one email per rule change for the destinations you pick, from the partner console. Systems can take the same events as webhooks; the shape is in the developer docs. The live requirement for any passport is always in the requirements checker.

Information taken from the sources below. Not legal advice. Confirm the current TDAC rule on the official Thai site before you change a passenger script.

Sources

TDAC official site verified 13 Oct 2026 · TDAC manual verified 13 Oct 2026 · TDAC FAQ verified 13 Oct 2026 · THIM on the App Store verified 13 Oct 2026 · THIM on Google Play verified 13 Oct 2026

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