Solutions Airlines · Revenue share or Platform licence

Catch the document at booking, not at the gate.

An improperly documented passenger costs you a rebooking, a government charge and often the carriage home. The same requirement, answered while that passenger is still inside your booking flow, becomes an ancillary you get paid on.

Requirements per passport per route, transit stops included A visa line on the shelf beside seats and bags Scans and passport files stay out of your systems
verify · KS 418 · LHR → NBO
Kestrel Air 418 · London Heathrow to Nairobi
Departs 21:40 · 214 booked · checked against Kenyan entry rules 14 hours out
211 cleared 2 need attention 1 in progress
Seat
Passenger
Passport
Route requires
Document
Last event
12A
Aisha Rahman
Bangladesh
Kenya eTA
Verified
matched 6 Aug
12B
Daniel Okonjo
Nigeria
No eTA · African exemption
Exempt
nothing to file, cleared automatically
14C
Sofia Marchetti
Italy
Kenya eTA
Nothing on file
apply link sent 14 h ago
22F
Henrik Sørensen
Denmark
Kenya eTA
Submitted
filed 40 min ago, awaiting approval
30D
Priya Nair
India
Kenya eTA
Verified
matched 5 Aug
31A
Marcus Whitfield
United Kingdom
Kenya eTA · 6 mo validity
Passport short
expires 12 Oct, ops and traveler told
Showing 6 of 214. Flagged passengers are emailed an apply link the moment the check runs, and again if they do not act. Export list →

Verify at check-in, $750 a month. It reads your manifest, resolves what each passport needs for that route, and tells you who is missing something while there is still a day to fix it.

The cost side

One passenger, three bills.

Ground ops know this arithmetic. It is worth writing down because the fix belongs to a different department.

$2,300–$16,000
IATA's range for what one denied boarding costs a carrier, before any fine or repatriation
£2,000
UK charge per improperly documented arrival, section 40 of the Immigration and Asylum Act 1999
$1,000–$2,500
Per-case penalty in most countries, on IATA's figures. Some states go to $10,000
The seat

You refund it or you rebook it

A passenger stopped at the gate is a seat sold twice and a bag to pull off. The industry range covers the agent time, the delay that follows and the traveler you never see again.

The charge

Carriers' liability is priced per head

The United Kingdom charges £2,000 for each person who arrives without a valid document, or without the visa their nationality needs, under section 40 of the Immigration and Asylum Act 1999. The United States fines carriers under section 273 of the INA, mitigated against measured performance. Most other regimes sit in the same order of magnitude.

The carriage

The flight home is generally yours

Where entry is refused on arrival, returning the passenger to the point of embarkation falls to the carrier. That is a third bill on the same passenger, and it lands after the first two.

The fix is upstream

Three places to ask the question.

Requirement data covers 190+ destinations and we process 80+ of them end to end, from checkout through to the government portal. The same answer appears at three moments, each one earlier and cheaper than the last.

1

At booking

Passport, route, every stop with its airside flag. If a document is needed the passenger buys it in the same session, on the card they are already holding. Drop it in with Elements or read how the booking flow fits together.

2

In the pre-trip email

Plenty of passengers skip the extras at checkout and remember the visa a week out. The confirmation and the reminder carry the same resolved answer and a link that costs you nothing to send. That is the post-booking window.

3

At check-in

Verify runs the manifest against what each passport needs for that route. Passengers missing a document get an apply link, your ops team gets a short list, and both arrive hours before anyone reaches a boarding gate.

Coverage per destination is public: see what we handle and where.

The revenue side

One more line on a shelf you already sell from.

Ancillary teams have run out of easy additions. This one has no inventory behind it and no fulfilment cost to you.

Priced like an extra, handled like a service

On the revenue-share model the traveler pays a $39 service fee on top of the consular fee, and you take a share of it set on volume. Consular fees are passed through at cost and never marked up, which is the first thing a passenger checks against the government site.

SimpleVisa is merchant of record, so the refund, the chargeback and the "where is my visa" conversation are ours to handle. Your ancillary report gains a line and your contact centre gains nothing.

Scoot and TAL Aviation run visas through SimpleVisa, alongside 400 travel storefronts.

Extras · Kestrel Air 418
Seat selection from $14
Checked bag, 23 kg $45
Lounge access $32
Kenya eTA, filed for the passenger $39 + consular fee at cost

The consular fee is shown to the passenger at cost. The service fee is the part you share.

Which model fits

Start on revenue share. Move to a licence when the volume argues for it.

The only real choice is who sells to the passenger. Everything else, the requirements engine, the checkout, the government submissions and the console, is the same platform underneath.

Start here

Revenue share

Free to begin. SimpleVisa is merchant of record on a $39 service fee, shared with you on volume terms. Nothing needs signing before you can see real numbers, and there is no monthly floor to clear.

See the pricing →
For groups

Platform licence

$5,000 a month minimum, drawn down against $12 per application. You are merchant of record on your own gateway, the white label is genuinely yours, and the REST API is the whole product.

How the white label works →
Add-ons

Verify and requirements

Verify at check-in is $750 a month. The Requirements API is $500 a month if you want lookups without sending applications through us; process the applications here and the lookups come free.

Read the endpoints →

Groups running several carriers or several brands see them all in one partner console, with statements per brand. How that works across a group is on the partners page.

Questions airlines ask

Before you loop in ground ops.

The four that come up in every first conversation with a carrier.

Do we have to change departure control?

No. Verify runs against the manifest you already produce and returns a verdict per passenger, hours ahead of the gate. Your own gate procedure keeps the last word. The list that reaches it is shorter.

Where does the passport data sit?

With us. Verify reads manifest fields your systems already hold and hands back a verdict. The application itself, scans and biometric photos included, lives on our side, EU-hosted. The trust center has the detail.

We already show a requirements notice at booking. What does this add?

Fulfilment. A notice tells the passenger to go and sort it out, which in practice means a search engine and whichever paid result sits at the top of it. We take the application, submit it, chase the document the traveler forgot, and answer them when they ask where it has got to.

How long until it is live?

Sandbox keys come with the account and the requirements endpoint answers in a median of 380 ms. Requirements and checkout mount as Elements in your booking flow. Verify needs a manifest feed and a webhook, which starts with a scoping call.

Data residency, subprocessors and the GDPR position are documented in the trust center.

Try it on the route that gives you the most trouble.

Sign up and you can put a passport mix against a destination this afternoon, in sandbox, without talking to anyone first. A demo covers Verify, the manifest feed and the commercial terms.