Category: Travel Technology

Refunds are the silent killer of eVisa ancillary revenue. An eVisa upsell can look fantastic in an A/B test higher attach rate, higher revenue per booking, then quietly lose money through refund reque

Visa and entry requirements change more often than most travel apps are designed to handle. A new electronic travel authorization eTA, a fee update, a passportvalidity tweak, or a transit rule clarifi

In 2026, “Do my customers have the right documents?” is no longer a side question for airlines, OTAs, cruise lines, and TMCs. With more eVisas, eTAs, and pretravel authorizations coming online and rul

Checkout is where compliance and conversion collide. If your site shows the wrong entry requirements or shows the right rules in the wrong way, travelers hesitate, agents get flooded with tickets, and

Border rules are now a product surface area, not a backoffice detail. If your customers discover they need an eVisa, an ETA, extra documents, or a different passport validity rule after they have paid

Visa refund requests are rarely about “the money” alone. They are usually a symptom of unclear expectations, unclear fee breakdowns, and unclear responsibility between the traveler, the travel seller,

Visa applications are increasingly digital, but one part still trips up a huge number of travelers: document uploads. A single blurry passport scan or the wrong file type can stall an electronic visa